We are currently exploring how to support new hires with an integrated online learning platform that spans their induction period. I have been thinking about what would the ideal environment look like. What role does social media play? The critical discussion point for me is how to create something that blends well with our current communication channels and is not just another separate Intranet site or set of email broadcasts. How can we seamlessly embed this platform in their current working processes and interfaces?Firstly, I believe its important to determine the business goals and priorites of new hires:
- what do I need to know to do my job?
- who can I contact for help?
- what support networks/groups can I join?
- where can I post a question for a quick answer?
- what e-training exists that I can take when I have a spare 10 minutes?
- where can I sign up for alerts and reminders on training that interests me?
- what knowledge, links, material already exists that I could easily tap into?
Building on this, its key to review what tools and channels already exist in the company that carry this information. Then, from a technical perspective, how we can bring this all together so it becomes "business as usual".
In my view the answer lies in widgets, RSS, web 2.0 mash-ups and tapping into the power of tools like SharePoint and Portals. Not to create something new. But to pull in relevant information, productivity tools and channels into an existing website. Over the coming months, it will be interesting to see how possible this really is to implement. I remain optimistic and excited about the prospect. Stay tuned.
1 comment:
What a breath of fresh air! I have over 20 years experience in pharma and have yet to see a really joined up approach. One portal where you can use all the resource that exists is amazing. What platform will you use and have you seen the SaaS based platform by Kadrige?
I used it at Lilly (under used it - definately)
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